REWE: Digital Transformation Program Management

The Challenge

REWE, one of Germany's largest retail groups, embarked on a major digital transformation initiative requiring new hardware rollout, software implementation, and process changes across hundreds of stores.

Our Solution

We provided NPI project management for endpoint devices and retail process management, coordinating Chinese hardware manufacturers, device management software providers, and implementing server infrastructure and backend processes.

Our Approach

• ✓ Managed NPI process for Android touch-device manufacturer
• ✓ Coordinated device management software provider implementation
• ✓ Implemented server infrastructure and backend processes
• ✓ Established support processes for retail operations
• ✓ Interfaced with agile software development team

The Results

• ✓ 500+ stores equipped with new endpoint devices
• ✓ Seamless integration with retail management systems
• ✓ Established scalable support infrastructure
• ✓ Enabled digital customer experience transformation